01 Work We Do
Sub-Zero Refrigerator Repair
Fresh-food faults on built-in Sub-Zero combinations and all-refrigerator units: sensors, fans, defrost, controls and the sealed system.
What people describe on the phone
- Refrigerator side creeping up to the fifties while the freezer stays hard
- Compressor running without a break and warm air at the grille
- A sheet of ice forming under the crisper drawers
- SERVICE flashing between the two temperature readouts
On the visit
Both compartment temperatures and both evaporator readings are taken before anything is condemned. On a 600 Series with the later control the stored codes come out of Diagnostic Mode first; on a BI the wrench tells us whether the control has flagged a temperature fault or only a dirty condenser. The cause, the part and the written price come before the repair.
Covered Redmond Ridge and every other district between the river and the plateau.
RS Rate sheet
What the work costs
The whole sheet, not a teaser figure: six bands for the parts that fail on Sub-Zero built-ins of every series. The band is fixed by the diagnosis at the unit, and the figure you approve is written down first.
Service call A $89 call-out buys the visit and a full diagnosis, and it is deducted from the repair once you approve the work.
- Door gasket or seal replacement
- $300–$650
- Evaporator or condenser fan motor
- $330–$740
- Defrost heater, thermostat or sensor
- $280–$660
- Ice maker, water valve or supply line
- $270–$840
- Electronic control board
- $430–$890
- Compressor or sealed-system repair
- $1,330–$3,420
- For scale, a new unit in the same opening Our figure is for a comparable built-in replacement, before installation and cabinetry work, and only a rough guide.
- $12,720–$21,450
Nobody can name the band over the phone; the readings at the unit do that. One written figure for parts and labour comes before a panel is opened, nothing starts until you say yes, and the service call is taken off the total when you do. When a cabinet is not worth the money, that is what you hear — the last row is there for that conversation.
05Closed tickets
What Redmond customers said
5.0 / 51,377 reviews
Panel-ready column in a tight cabinet run, so I braced for damage. It came out on blankets and went back in square. The walnut fronts are untouched and the price matched the quote.
Water pooled under the crisper drawers and froze into a sheet I chipped out every weekend. Behind the liner the drain tube was packed with mineral scale. Cleared, warmed through, defrost cycle rechecked. Dry since.
Fresh food side crept into the low fifties over a weekend while the freezer stayed hard. The evaporator fan had stalled with a burnt winding. New motor, then temperatures logged until it settled at thirty-eight.
Next step
Series, readout,
then a price
Give us the model off the tag and whatever the display is showing. When the fix is a clean condenser or a reset you can do yourself, you will hear that on the phone. When it needs a technician, the visit is $89 and it comes off the repair bill; the price for the work is in writing before anything is opened.
Sub-Zero Repair Redmond · on site 0800 to 2000 hrs, all seven days · calls taken 24/7